What Our Clients Are Saying
Real people. Real coverage decisions. Real results.
Why Michigan Residents Trust Us With Their Medicare
Choosing a Medicare plan is one of the most consequential decisions you'll make heading into retirement. The stakes are high, the options are confusing, and the deadlines are real. The people who left reviews below came to us with the same questions you probably have — and they left with a plan they understood and coverage they could count on.
We're an independent brokerage, which means we shop the full market on your behalf. We're not pushing one carrier's product. We're finding the right fit for your health, your budget, and your life in Michigan.
25 Years of Helping Michigan Families Navigate Medicare
Richard Duffield has spent more than 25 years in insurance — and the clients who work with him tend to stay. Many come back every Annual Enrollment Period to review their plan. Many refer their spouses, siblings, and neighbors. That kind of relationship doesn't happen by accident.
- Independent broker — access to Medicare Advantage, Medicare Supplement (Medigap), and Part D plans from multiple carriers
- Serves clients across all of Michigan, from the Detroit metro to the Upper Peninsula
- Personal service from Richard directly — not a call center, not a rotating roster of reps
- Ongoing support after enrollment, not just at signup
- Google reviews campaign actively maintained through our client follow-up process
Testimonials
“I have worked with Richard for the past several years to help me find the right health insurance for my family’s needs. Then last year when I turned 65 he met with me regarding my options for Medicare. I’ve honestly never met anyone more willing to help or with more knowledge of Medicare’s benefits, and again, he helped me find the best policy for my needs. With so many conflicting advertisements and mailings regarding Medicare, my wife and I are extremely grateful to be able to eliminate the confusion by working with Richard. He is able to explain it all simply and understandably, and I give him my highest recommendation!”
- Mo in Charlotte, MI
“I trust Richard. He has been so helpful to me since I retired. Richard reviewed all my health care options, answered all my questions and helped me feel confident in my choice. He is always honest and never advocates for more coverage than I need. I wish I could find a “Richard” car mechanic!”
- Bev in Jackson, MI
“Richard has helped me personally in my recent transition to Medicare. I had a very unusual case and he researched options for me to optimize my healthcare coverage now that I’m on the Medicare bus. His expertise was invaluable to me during this process. I would highly recommend Richard’s expertise to anyone needing assistance with understanding and enrolling in the best health plan whether you are a business or an individual.
- Renae in Rives Junction, MI
"Richard has been our Agent for personal and business insurance for 15 years. He is professional, reliable, patient, friendly, caring and always easy to reach. He provides the resources we need to choose the right coverage for our needs at the best price. He researches all of the annual changes and explains them so that they are easy to understand. I highly recommend his services.”
- Bill and Denise in Spring Lake, MI
“As a family business finding a partnership with other businesses is important. Richard has always been the person we trust with our insurance needs. He is honest and always willing to help us even if it does not benefit him. We have referred him to family and friends and will continue to do so. Thanks Richard for being a trusting partner!”
- Catherine in Redford, MI
“Mr. Duffield has been our "Go to Guy" for several years. He has made navigating the Insurance (and particularly the Medicare) Maze relatively painless! We trust him for advice and highly recommend Rich Duffield!
- Lawrence and Carey in Clare, MI
“If you're looking for a professional who understands health insurance and is up on the latest issues, Richard will assist and educate you so that you make the most well informed decisions. I had an unusual issue with my health insurance coverage when I was eligible for Cobra. Richard helped me navigate that issue economically and realistically. I began working with Richard many years before I was eligible for Medicare. When I became eligible for Medicare, Richard reached out to me and once again educated me on my options. He has been a tremendous resource for me and has always been so practical as well as professional. I can't recommend him highly enough!”
- Char in Okemos, MI
Leave a Review
If we've helped you find Medicare coverage, we'd be grateful for your feedback. Reviews help other Michigan residents find an independent agent they can trust — and they help us keep doing this work well.
Are these reviews from real MI Medicare Plans clients?
Yes. Every review displayed on this page comes from our Google Business Profile, submitted by clients we've worked with directly. We don't edit or filter them — what you see is what people said.
Does it cost anything to work with MI Medicare Plans?
No. As an independent broker, we're compensated by the insurance carriers when you enroll. There's no fee to you for our guidance, our plan comparisons, or our ongoing support.
How do I find out if Richard Duffield is the right Medicare agent for me?
The easiest way is a short phone call or a scheduled consultation. We'll ask about your situation, walk you through your options, and give you a clear picture of what's available in Michigan — with no pressure to commit.
Can I read reviews specific to Medicare Advantage or Medicare Supplement plans?
Our Google reviews cover the full range of what we do, including Medicare Advantage, Medicare Supplement (Medigap), and Part D plan guidance. If a review mentions a specific plan type, it will appear in the feed above.
Ready to Get the Same Help?
Whether you're turning 65, losing employer coverage, or rethinking your current plan, we're here to walk you through it at no cost to you. Call us, book a time online, or start a conversation with our chat tool — whichever feels easiest.